What happened to Simplify Media for iPhone?

One of my customers pointed out to me today that Simplify Media pulled their apps from the iTunes app store AND may be shutting their doors in the next few months, or at least taking it "in a new direction". Anyway, I find it a bit sad that such a promising product would disappear overnight, but I can't really say that I'm surprised at all by this. I've never understood the "give things away" model. While Google can seemingly give and give and give for free, they a) have a HUGE source of revenue (namely advertising) and b) have ways to make money already in place for many of these freebies (ie, ads in gmail, youtube, etc.).

I suppose that the part that surprises me most is that it took them so long to realize that they didn't have a sustainable business model... I watched (at first with joy) as they dropped in ranking as the raised the price of the app, and charged again for a very minor update, but as they kept dropping with what was (in my opinion) a great product and with enormous amounts of press, something more seemed to be wrong. The server part of ooTunes is really not a blockbuster and I attribute that primarily to 2 things: 1) it's really a niche market... there simply aren't that many people who have huge music libraries who aren't okay just syncing songs selectively with their devices and 2) the setup for remote serving is a tricky proposition. Simplify made it "just work" but they did so at the cost of centralizing it, meaning they were footing the bandwidth bill for all that streaming... doesn't take a genius to know that when you give something away that encourages using lots of bandwidth, and you're paying for that bandwidth, you're going to run out of money! The ooTunes server can (and will) keep working for years to come, because the cost to me to keep it up and running (other than development time, etc.) is miniscule compared to the bandwidth bills of Simplify (who, if you don't know, gave away their product to probably 10s if not 100s of thousands of users before ever charging a dime!)

Simplify probably could have started selling ads to cover some of those costs, except that they'd then started selling the app, and that kinda doesn't make for happy customers either!

So, I guess we'll know what they come up with in the next 3 months to overcome their current problems, and I do hope they don't just drop all those of us who've paid for their app (or paid twice or even thrice).

So if you're reading this and you're wondering what life would be like without Simplify Media, I invite you to give ooTunes a try. I can't promise the same setup simplicity or sharing your friends music, but I've been using ooTunes every day for over 2 years now, and it's very solid and powerful for those who want all their music on their 16 gig phone.

If you're at all unsatisfied with the ooTunes Server, I have a 30 day refund policy, and I'm not afraid to use it! I'll be the first to admit that it's not for everyone...

ooTunes Radio is part of Indie+Relief for Haiti

Perhaps the most difficult, yet the most rewarding part of building my business has been the direct contact that I've had with so many of my customers. I've had people contact me from nearly all of the 150 countries with stations listed in the app.

I'm not going to try get all philosophical about it, but those contacts had given me the chance to get to know via email at least three people directly affected by the recent earthquake in Haiti. In fact, I became aware of the earthquake when a user reported to me that several Haitian radio stations were not working, leading me to a station's website where pictures of the disaster were already posted, and the reason the streams were down became obvious.

As I read more about it, I wanted to do something to help so when I read that a group of indie software developers were going to give a day's worth of sales for relief for Haiti, I wanted to be a part of that. I'm still not sure whether I should have just done it on my own without any fanfare or whether joining forces with this effort will have a greater impact, but I guess I'll know better in 2 days.

So if you haven't bought ooTunes Radio for your iPhone or iPod Touch and you're considering it, today (January 20th, 2009) is as good a day as any to do so. If you've enjoyed the app and think a friend might enjoy it as well, let them know! Otherwise, checkout the list of all the other participating independent developers.

My thoughts and prayers are with the people of Haiti and their families and those volunteers who are helping in the relief efforts. My hope is that as people recover and rebuild they will be stronger and more united as a result. I believe there is a potential effect from every natural disaster that is to test both those impacted as well as the rest of the world to give us opportunities to serve and mourn and act to help those in need.

More info here: http://www.indierelief.com/ and here: http://ootunes.com/app/

Apple Lala and what it means to me (and ooTunes)

As many may have heard, it appears that Apple has indeed purchased Lala. This is bittersweet news to me for many reasons.

First off, I was a very early user of lala (back when it was a CD trading website, I did about 100 trades to help me get a lot of music that I'd been meaning to buy, in exchange for some old cd's I didn't like much anymore). I was very impressed with the openness and the talent of their founder(s) and engineers. So impressed, that I even sent them a Résumé (my first ever non-academic Résumé to be sure). It was a fun experience, and I got replies from at least 2 founders, the most notable one from Bill Nguyen (co-founder, successful serial entrepreneur, CEO and someone I respect very highly).
Here's part of his response:

I'll bite on your interest in being a part of lala, but here are my concerns;

1. It's really expensive to live in the Bay Area. You've got a family including a young daughter. Have you considered the lifestyle implications.

2. The ootunes demo is pretty slow and buggy. What's with that?

(mind you this was back in May of '08 shortly after I launched the ooTunes server).

So what did I do? (Well I actually had 3 kids, and now a 4th on the way, something that certainly would have been tough)

I thought it was awesome I got that response from him, with a valuable bit of feedback. I took a hard look at how long it took to login/use the demo (and found some severe IE bugs), and a bunch of unnecessary network calls that were too slow for services like mp3tunes (and even at the time, to lala.com itself, more on that later) and fixed them asap. (FWIW, I just timed full load of lala.com vs. full login/load of demo.ootunes.com and the winner was... ooTunes, by 2 seconds, but that's neither here nor there ;)

Anyway, I say this more to say that I believed in them from the beginning. They changed along the way (got a little less "transparent" about what they were doing, and moved to some more mainstream features than cd trading, but that's what happens when you have millions of dollars in VC money and the accompanying strings). Interestingly, at that time, ooTunes actually had integration with lala.com, even allowing you to listen to your LaLa uploaded tracks from the iPhone through my (then jailbreak only, remember this was before the app store even existed) iPhone app, or even the Safari browser on the iPhone. This was (unsurprisingly) broken about a week after they checked out the demo (and I took that as a sign that this wasn't welcome, so I let it be).

So, while I have no clue what (if anything) will become of lala.com as we know it, so far I know that the CD trading is officially gone (as they've been referring people to another trading site).

I don't think the lala.com app is going to suddenly show up in the app store (and this may have been part of the reason for the buyout, iTunes couldn't have survived this, I don't think, though I've also been told that LaLa.com didn't have the rights for mobile streaming anyway so I'm sure that's not the only way to prevent accepting it).

I personally think that Apple will one day do something similar with mobile.me or some way to stream your iTunes tracks to your phone (they've got related patents filed, for instance, and it makes sense to do). I don't think it's going to be anytime soon though.

So I'm thrilled that something I instantly loved and knew would succeed was bought by "the who's who" in this field.
I'm excited for what it *might* bring to Apple (streaming, subscription services, free preview listens?).
I'm exceptionally happy for those guys who worked so hard to make it happen. They're very talented and deserve a big payoff.
And, I'm terrified of what it means for ooTunes (not just the server, but the radio playing iPhone app, at least in the short term). However not for the reasons some people may think... let me explain:

a) Apple's never followed the "one app at a time" rule that 3rd party developers have to follow. Apple can make an app that does what ooTunes does, but let it run in the background like their own iPod app. That seems a bit unfair to me (given the number one feature request for ooTunes is just that) but that's the breaks.

b) If Apple's going to be competing in this area, that might hurt my (very meager) sales of the ooTunes Server (something I'm not too worried about since it's really at hobby level for me at this point anyway).

c) Here's the one that's got me scared... I recently added "lala" as a keyword for my app in iTunes (apple now gives developers 100 characters of keywords to make the app more searchable in iTunes and the app store). That wouldn't be a big deal except that I've submitted a much needed (and AWESOME) updated version to Apple, yet received their dreaded "this review is taking longer than expected" email from Apple indicating *something* needs further review. There are horror stories of people who get that email only to find their review is still in limbo even months later. So let's hope this isn't ooTunes' fate (especially given that the features of the ooTunes server are very similar to lala's offerings, IMHO justifying the keyword, and news of this acquisition only surfaced in the last day or two, and the app was submitted long before that!)

But as the communication channels between me and Apple consist a pretty uninformative email when they feel like it, I'm left worrying about it all...

ooTunes milestones...

Just wanted to post a short mention of what I've been up to lately....
first off, ooTunes has been #1 in paid music apps in Canada for going on almost a week now :) I guess that's what I get for adding almost 800 Canadian streams for you iPhone / iPod Touch brandishing Canucks :) I was told also that at least for the first 8 reviews, I had an average rating of 5 stars!

Second, I've been getting station requests like crazy! As of today, I added the 10,000th stream to the full list of all ooTunes Radio stations here.

Third, the ooTunes server has been recently updated with beta support for sharing your photos. On Mac, assuming you use iPhoto for your photo management, you get albums, ratings, tags, titles, etc. On windows and linux, for now it's only going to scan directories for photos. The feature is off by default, be sure to turn it on in the Global preferences for ooTunes Server if you want to give it a try, and let me know what you think!

Fourth, I'm currently working to finalize the realtime video transcoding that iPhone OS 3.0 can take advantage of. The cool thing about this is it should eventually allow not only playback of videos in non-iPhone compatible formats or sizes, but also eventually live video (as in, from a TV tuner card, webcam, or even some live online video streams).

Fifth, I did the unthinkable! I finally pre-ordered an iPhone 3G S! Oh, and I developed, sold and supported a rather popular iPhone app entirely on a 1st Generation iPod Touch :)

Finally, later this week, as part of the release for the new iPhone 3G S, my family and I will be taking a little ooTunes promotional trip, it's fully experimental, but I'm really excited about it. I'll post a followup on how it goes here, someday...

Thanks for reading :)

Steve
ooTunes Nerd

Crash logs for iPhone app developers!

Wonderful change, thank you apple!

When I logged in to iTunes connect this morning, I noticed a message about being able to get crash logs for my application(s)! This is absolutely wonderful! Before you had to either rely on a debug log or a user manually finding and emailing you the crash log(s) when they happened, which was a bit annoying...

Here's a bit more info on the iPhone app crash logs on TUAW.

Users are prompted to upload the logs when they sync with iTunes and now we finally get to see them as developers!

I think apple should provide a new category of apps: Top 20 most/lease crashy apps or something like that... though I'd hate to find myself on that hall of shame :(


Of course since ooTunes Radio 2.0 came out, there's far far fewer crashes... I hope they posted all the crash logs so I can actually statistically see that (or not...).

Anway, thanks Apple, and I'm still waiting for the email about ooTunes 2.0 being accepted and available ;)

ooTunes Radio iPhone Review

Well, this last week has been phenominal since the release of ooTunes Radio 2.0. From the start (Apple never actually notified me that the update was accepted... still waiting for an apology from them on that), to now (over 2,000 downloads later!) things have been a bit unexpected. It's currently at the number 14th most popular paid Music application in the US app store. Some people might say "so what?" but to them I say... I've gotten there with absolutely no paid advertising, almost exclusively word of mouth advertising and google web searches, a ton of help and suggestions from friends, customers and beta testers, and a lot of late late nights... To this day, as far as I know, I've had ZERO reviews of ooTunes on even any smaller (or possibly even personal blogs!??).

So, since it's been out for almost 3 months now, and the Outstanding 2.0 update has been out for a week now, and I've even TRIED to get someone to review it this time... (to be fair, there are a few people who say a review is in the works :/), I've decided to capitalize on the google search traffic that apparently has nowhere to go until SOMEONE posts a real review... so here is my totally unbiased review of ooTunes Radio 2.0.

It's AWESOME, especially when you look at where it came from. 4 months ago, I'd never written a single application in Objective-C (the programming language most used for developing iPhone apps). I wrote it in my spare time (such a thing used to exist for me I think). I did it ENTIRELY without using a real iPhone (I have an iPod touch thanks to both the most expensive Christmas present I've ever received, as well as the longest lasting). In fact, I did it almost entirely without using the iPhone OS Simulator since about a month into development, it just stopped working on my computer... go figure :(

So, keeping that in mind, the first released version was far from perfect... the start was even more rocky when I found out about 2 hours before the app was accepted for sale, that I'd have to remove one of the cool features! (Note to others with no business experience... get something in writing BEFORE you decide to use a 3rd party's services...)

Also, many of the reviewers were angry because they had assumed that the ooTunes Server was included in the $4 iPhone purchase... so beyond bugs, it also had a bunch of negative reviews in iTunes for that... I quickly changed the description to use ALL CAPS and ******'s galore to make it so any rational individual who glanced at the description should grasp the features that required the server and those that didn't.

So, I realized that I'd catered a bit to those who were willing and able to buy and run the ooTunes Media Server and left some of the features of the plain old iPhone app lacking... so with version 2.0, I concentrated on making the app the absolute best radio player in the store... and it turned out, even better than I could have hoped! I knew as I was finishing up beta testing that this version was going to go somewhere (the earlier versions had a couple of short stint's on the top 20 music apps, but nothing lasting...)

So here we are, ooTunes Radio 2.0 is NOT the last word, by any means. I have a huge list of additional features to add, improvements, customizations to settings additional audio formats, etc. I'll be working more on the next update as early as this coming week, as long as I can get to it between providing the VERY BEST customer support anyone could ask for, and taking my son on an outing to celebrate him not peeing the bed for 3 consecutive nights! (You rock Herbie!).

So, was this really a review? No. But it was long, and it was pretty positive, so I'll rate this post 3 stars (out of 5).

And if you happen upon this while searching for a review of ooTunes Radio, why don't you tell someone at a REAL website that you'd be interested in seeing a review, I'd assume there are other people who listen to user's feedback :)

P.S. Buy ooTunes..

Live Video Streaming on iPhone 3.0!

Title says it all. My job just became a million times easier to get that working. No more porting FFmpeg, SDL, etc. or paying for a 3rd party streaming sdk. This is quite simply awesome!

That's all, can't say more since it's still under NDA.